Customer Service
Your direct path to assistance and support: If you run into problems, our FP service hotline is here to help you competently and reliably.
01322 424 890
Mon. - Thu. 09:00 a.m. - 5:30 p.m.| Fri. 09:00 a.m. - 5:00 p.m.
Contact form
Send us a message:
Do you have questions or need support? Use our contact form to send us a message.
Service forms
Fault report:
Do you have a technical problem? Simply report your fault via our fault report form »
Maintenance order:
Would you like to request maintenance for your device? Please use our maintenance form »
Complaint & return:
Would you like to place a complaint or return request? Please use our service forms »
Frequently Asked Questions (FAQ)
Quick help right away:
We also recommend taking a look at our FAQ (Frequently Asked Questions), where many concerns are already answered.