Customer portal MyFP
The online portal for all PostBase customers
The support center for your PostBase franking machine is now open 24 hours a day!
Via the MyFP portal, you get direct access to your account details, contact data, orders, invoices and contracts.
Quick help for malfunctions
If your machine has a malfunction, the MyFP portal offers a quick way to solve the problem. In the FAQs you will find suitable help tips and can quickly find the right solution by searching for diagnostic codes.
Expand the functionality of your machines and view the current status, the ink cartridge fill level, your postage credit and the remaining loading amount at any time.
Registration for FP customers
With your customer number, you can now determine your R-PIN for initial registration and log in to the portal at any time.
Note: You can also find your R-PIN on the order confirmation for your PostBase franking system.
Registration with MyFP
Step 1: Determine R-PIN
Step 2: Watch explanatory video
Step 3: Complete registration
Step 4: Login to MyFP