To ensure your order reaches you quickly and safely: Please verify your customer details during checkout using your customer number and postcode.

Fault report

Is your franking system or envelope inserting system from Francotyp-Postalia not working properly?

Then you have the option here to send us the fault online very easily. We will receive the report, review the case internally and get back to you as soon as possible.

For a smooth process, please answer the following questions. Please also note the error message shown on the device display.

Thank you and we apologize for the inconvenience caused.

  • Reliable service

    FP offers the most extensive sales and service network in the industry.

  • Premium quality

    Market and technology leader in the field of franking machines

  • Flexible solutions

    Our systems scale effortlessly to meet the needs of every organization.

  • All-in-one solution

    Mail processing made easy – both analogue and digital