Everything about our technical service.
FAQ
In the FAQs from Francotyp-Postalia you will find answers to the most frequently asked questions about mail processing.
Fault report by e-mail
Your Francotyp-Postalia franking system or envelope inserting system is not working properly?
Service hotline
Having problems with your franking or envelope inserting system? The service hotline can help!
Device take-back
We dispose of your old machine and deregister it with DPAG if needed. We will be happy to help you with the process.
FP-Care service packages
Choose the right contract for your individual requirements from our affordable FP-Care service packages.
Maintenance order PostBase Mini
On this page you can easily and quickly commission us to carry out the maintenance.