FAQ - FreeTarif Update
Why do I have to pay for the provision of the tariff table?
Why do I have to pay for the provision of the tariff table?
The increased expenses associated with providing the tariff adjustments, especially the investments in the necessary IT infrastructure, can no longer be offset by internal optimization. Both the now large and complex scope of DPAG postage products (approx. 500 products) and the security-related requirements are major cost drivers.
Is the tariff table provision not included in FP Basic?
Is the tariff table provision not included in FP Basic?
Since January 2019, the provision of tariff tables has been subject to a fee. Alternatively, all customers can already sign the FreeTarif-Update contract today and thus “insure” themselves against charges for individual tariff table provisions.
Is there a new customer bonus?
Is there a new customer bonus?
Yes! In principle, the following applies: In the first 2 months after delivery, the provision of new tariff tables is generally free of charge.