“We handle not only our customers’ daily mail, but also large mailing campaigns. Without the use of powerful machines, we could not offer this service. That is why we use several franking machines and one envelope inserting machine from FP. This allows us to speed up the processing of outgoing mail and at the same time save costs. And that also pays off for our customers, since we offer our service at favorable prices.”

“With the name Francotyp-Postalia, we associate excellent customer support, flawless, fast service and franking machines 'Made in Germany'. As an interdisciplinary competence center, we have been working with the proven franking machines from Francotyp-Postalia for many years and are very satisfied.”

“The investment in an envelope inserting machine and a Francotyp-Postalia UltiMail franking machine has more than paid off. The machines run excellently, customer support is very good, and we can always rely on the customer service. In addition, the franking machine and envelope inserting machine make our daily work much easier!”

“We used the first large FP franking machine in 1980. By now, all KKH branches are equipped with different FP franking machines and envelope inserting machines. Even after 27 years of cooperation, we are still very satisfied with the innovative and technically flawless FP machines, the excellent customer support, and the good service!”

“For us, the decisive factors for choosing Francotyp-Postalia were the reliable franking and envelope inserting performance of the FP machines and the fast on-site service if a malfunction does occur. Our decision for FP was the right one: despite a high mail volume, there are hardly any malfunctions and the service is good.”

"In the past, from printing a letter to inserting it into an envelope, we needed almost two minutes. With the help of the envelope inserting system, we now do it in 40 seconds - a huge efficiency gain for our daily work," says Hellmeier happily. Incidentally, he found this out quite pragmatically: stopwatch in hand.

Read more? Download PDF

“At Francotyp-Postalia, I know our mail is in safe hands. Trust is important, after all, we send important documents. The quality and transparency of the processes convince us. We save significant postage costs because the appropriate delivery services are selected for us. We could not do that on our own.”

“As a young Berlin-based mail service provider, URBANMail depends on a strong and reliable partner. We greatly appreciate the friendly and productive cooperation.”

“...the cooperation in terms of quality and adherence to deadlines is always to our satisfaction. Special requests from the authorities, submitted to the Federal Office of Administration and forwarded from here, are always responded to quickly and flexibly.”

“In summary, we can fully recommend the cooperation both in terms of organizational and logistical execution.”

“The State Chancellery of North Rhine-Westphalia – the state government’s central mail collection point – has been working with Francotyp-Postalia in the field of mail consolidation for several years. We are very satisfied with the company’s services, especially its reliability. We can recommend the company without reservation.”

“We are pleased to confirm herewith that we have been successfully working with you for more than a year and a half. At the same time, we would like to thank you for processing more than six million mailings. We look forward to continuing our good cooperation.

“For more than 19 years, we have always refrained from cooperating with companies. But for some time now, we have succeeded in placing this responsibility in reliable hands. Our service standard is carried out punctually, reliably, and carefully.”

"This is a good solution for us. We like to concentrate on our core business: cleaning streets, collecting waste - and of course our internal commercial processes. We are happy to put everything that others can do better and more cost-effectively into reliable hands."  Ute Schäfer, Head of Customer Support

“Every day, BAS Customer Service GmbH & Co. KG sends large quantities of written documents in various formats and scopes for its customers. Last year, there were 2.6 million mailings. From generating the data to sending them out, the letters go through many steps, all of which must be quality-assured and efficient. One reason why BAS sends its letters via FP.”

“The decisive factor in choosing the solutions of the FP Group was their high scalability. Since 2006, our company and with it the daily volume of letters has grown continuously. In such a development, it is of course important to us for the future that the solutions we use also grow with us in the years to come.”

» User report-VITASERV (PDF, 65 kb)

With the help of a software solution from iab, Bad Doberan District sends a large number of letters each year as hybrid mail, including, for example, fine notices, some with registered delivery. This required linking the software with various specialist processes.

» User report-Bad-Doberan (PDF, 770 KB)

It usually takes valuable hours until the daily business mail reaches the right recipient in the company. Letters, faxes and emails have to be opened, sorted and forwarded. The tailored process solution from IAB offers a fast solution: incoming mail is received and digitized using state-of-the-art technology, an AI-based workflow is triggered and enables automatic distribution to the responsible case handlers. In addition, classification takes place based on incident types/attributes. The Berlin energy supplier GASAG and its billing service provider BAS also rely on the solutions of the FP Group.

» User report-GASAG (PDF, 529 KB)