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Customer Documentation Repository

Select the documents you require below to download

Access and download the latest forms, terms and conditions, policies and Royal Mail information.

Terms and conditions

Website terms of use

Teleset and Maintenance Ts & Cs

Equipment Rental Ts & Cs

Consumables Ts & Cs

MyFP Privacy Policy

MyFP Cookies Policy

Modern Slavery and Human Trafficking Statement

Carbon Reduction Plan

Customer forms

Rental DD Mandate

Service DD Mandate

Teleset DD Mandate

Inks Returns Form

Corporate social responsibility

Environmental Statement

Certificates

FP ISO 9001 Certificate

FP ISO 14001 Certificate

FP ISO 27001 Certificate

Data Protection Registration Certificate

Letters to customers

Reliable service

FP offers the most extensive sales and service network in the industry.

Premium quality

Market and technology leader in the field of franking machines

Flexible solutions

Our systems scale effortlessly to meet the needs of every organization.

All-in-one solution

Mail processing made easy – both analogue and digital