To ensure your order reaches you quickly and safely: Please verify your customer details during checkout using your customer number and postcode.

Collection of postage machines by United Parcel Service (UPS)

for repair or maintenance in the FP central workshop / return of loan machines

  • Only FP franking systems packed ready for dispatch will be collected; the UPS courier will bring the required address label.
  • UPS transports only parcels up to a maximum size of 60 cm x 60 cm x 60 cm and a maximum weight of up to 32 kg
  • For several parcels, additional collection orders must be placed.
  • The order cannot be changed or canceled.
  • If you have any questions, please contact our hotline:  030 / 220 660 540

Customers who would like to send an old device to FP for disposal should use this form.